Frequently Asked Questions
Buying an extended warranty for an AC unit is one of those "peace of mind" decisions that homeowners often agonize over. To help you navigate the fine print, here is a list of common FAQs designed to be clear, transparent, and reassuring.
What exactly does the extended warranty cover?
Our extended warranty picks up the cost of labor, which is often the most expensive part of a repair.
Does this replace the manufacturer’s warranty?
No. Think of it as an extension. Most manufacturers cover parts for 5–10 years but rarely cover labor. Our extended warranty ensures that once that initial period ends (or for costs the manufacturer doesn't touch), you aren't left paying out of pocket.
Do I need to maintain my AC to keep the warranty valid?
Yes. This is the most important "fine print" item. Almost all extended warranties require annual professional maintenance. Be sure to keep your service records; if a system fails due to neglect (like never changing a filter), the claim may be denied.
What is NOT covered?
Common exclusions include:
- Cosmetic damage (scratches or dents that don't affect performance).
- Damage from "Acts of God" (floods, lightning strikes, or fallen trees—these are usually covered by homeowners insurance).
- Consumables (air filters, batteries, or cleaning).
